Symptom
LAB shows only a basic outline
Possible causes
This can be expected when detailed semantic map geometry is unavailable.
Check in this order
- Read the track identity.
- Check that the trace is present and selected.
- Use Fit and the basic outline explanation; do not mistake it for a complete pavement model.
Safe corrective action
Use the outline for spatial context and retained telemetry inspection. No map-download/reconstruction action is promised.
Verify recovery
The actual retained points remain inspectable where supported.
Related manual
When to contact support
If these checks do not explain or resolve the symptom, prepare focused feedback or email support@lap-mind.com. Include version, device, console, approximate time, settings and expected versus observed behaviour. Do not include tokens, real console IPs or private captures in a public report. Agree a private evidence transfer first.