Symptom
The preferred TTS voice is missing
Possible causes
Female/Male is a preference among the Android engine’s installed voices.
Check in this order
- Check Android text-to-speech engine and installed English data.
- Try the other preference and Preview voice.
- Check that the device can speak an English TTS sample outside a race.
Safe corrective action
Install/configure voice data through Android’s supported TTS settings; then reopen LapMind and preview.
Verify recovery
An available voice is audible. A missing specific timbre is not proof that telemetry failed.
Related manual
When to contact support
If these checks do not explain or resolve the symptom, prepare focused feedback or email support@lap-mind.com. Include version, device, console, approximate time, settings and expected versus observed behaviour. Do not include tokens, real console IPs or private captures in a public report. Agree a private evidence transfer first.