Symptom
Bot and listener are in different channels
Possible causes
LapMind’s saved destination and your personal channel selection are independent.
Check in this order
- Compare server and channel names on both devices.
- Check the bot participant in the selected voice channel.
- Changing your personal channel does not move the bot automatically.
Safe corrective action
Join the saved destination or explicitly change LapMind’s target and reconnect.
Verify recovery
Both participants appear in the same channel and the test is audible.
Related manual
When to contact support
If these checks do not explain or resolve the symptom, prepare focused feedback or email support@lap-mind.com. Include version, device, console, approximate time, settings and expected versus observed behaviour. Do not include tokens, real console IPs or private captures in a public report. Agree a private evidence transfer first.