Symptom
A Session has no detailed lap data
Possible causes
The drive may have been summary-only, details may have been evicted, or an older/imported package may not contain them.
Check in this order
- Read the Session’s detail availability.
- Check the storage budget/protection and summary-only drive decision.
- Check the original package’s contents/availability without inventing missing frames.
Safe corrective action
Import a preserved package with usable details if available. Star/export valuable future Sessions before retention removes unprotected detail.
Verify recovery
LAB can load the retained trace. A summary alone cannot recover a missing trajectory.
Related manual
- Detailed analysis storage and budget
- Export, Backup all and Import/restore
- Open and navigate Track LAB
When to contact support
If these checks do not explain or resolve the symptom, prepare focused feedback or email support@lap-mind.com. Include version, device, console, approximate time, settings and expected versus observed behaviour. Do not include tokens, real console IPs or private captures in a public report. Agree a private evidence transfer first.