Symptom
A Session is shown as Interrupted
Possible causes
The record did not receive a normal trusted completion and may be orphaned after interruption.
Check in this order
- Check that it is no longer the actively owned live Session.
- Review available summary/laps.
- Use MARK INCOMPLETE for explicit recovery when offered.
Safe corrective action
End the orphaned record as incomplete before normal editing/removal. Do not label it completed just to hide an interruption.
Verify recovery
It remains reviewable with an honest incomplete state.
Related manual
When to contact support
If these checks do not explain or resolve the symptom, prepare focused feedback or email support@lap-mind.com. Include version, device, console, approximate time, settings and expected versus observed behaviour. Do not include tokens, real console IPs or private captures in a public report. Agree a private evidence transfer first.