Symptom
Recovery after restart is unclear
Possible causes
Saved preferences/destination are not proof of live services, and interrupted finalisation must not be counted as success.
Check in this order
- Reopen the app and inspect current states.
- Check Interrupted Sessions for orphaned data.
- Check saved profiles/destination without assuming a live connection.
Safe corrective action
Reconnect the intended path and explicitly recover an orphaned Session where offered. Preserve files and report repeated failure before destructive actions.
Verify recovery
Fresh telemetry and the intended current output work; stored incomplete data remains honestly labelled.
Related manual
When to contact support
If these checks do not explain or resolve the symptom, prepare focused feedback or email support@lap-mind.com. Include version, device, console, approximate time, settings and expected versus observed behaviour. Do not include tokens, real console IPs or private captures in a public report. Agree a private evidence transfer first.