Symptom
Haptics are not felt
Possible causes
The master/child can be inactive, the device may not vibrate, or no supported Pit/Final event occurred.
Check in this order
- Check Alerts ON and the desired child.
- Use Preview event → Preview vibration.
- Check device vibration capability/system configuration.
- Final Lap applies to fixed-lap races; Pit needs a qualified ≤1.10-lap estimate.
Safe corrective action
Use manual preview before driving, and enable the automatic settings you intend. Voice does not need to be ON.
Verify recovery
Preview is felt on the actual device; real-event validation remains a separate naturally triggered observation.
Related manual
When to contact support
If these checks do not explain or resolve the symptom, prepare focused feedback or email support@lap-mind.com. Include version, device, console, approximate time, settings and expected versus observed behaviour. Do not include tokens, real console IPs or private captures in a public report. Agree a private evidence transfer first.