Symptom
My personal Discord account has not joined
Possible causes
LapMind connects only its bot; it does not join your personal account on PlayStation or another device.
Check in this order
- Use your own account with access to the private server.
- Open the same server and normal voice channel on the listening device.
- On PS5 use the console guide’s linking/join procedure.
Safe corrective action
Join with the personal account, then choose Test voice in LapMind.
Verify recovery
Your account and bot are both in the intended channel; hear the phrase.
Related manual
When to contact support
If these checks do not explain or resolve the symptom, prepare focused feedback or email support@lap-mind.com. Include version, device, console, approximate time, settings and expected versus observed behaviour. Do not include tokens, real console IPs or private captures in a public report. Agree a private evidence transfer first.