Symptom
Bot is muted or chat balance hides it
Possible causes
Console/member mute, low volume or audio balance can hide a working voice stream.
Check in this order
- Check the bot in the console voice-chat member list.
- Check member volume and mute.
- Check Audio Balance, headset output and whether party chat is competing.
Safe corrective action
Adjust the console’s intended listening controls and rerun Test voice at rest.
Verify recovery
Both GT7 audio and the locked test phrase are audible through the chosen output.
Related manual
When to contact support
If these checks do not explain or resolve the symptom, prepare focused feedback or email support@lap-mind.com. Include version, device, console, approximate time, settings and expected versus observed behaviour. Do not include tokens, real console IPs or private captures in a public report. Agree a private evidence transfer first.