Symptom
Phone and console are on different networks
Possible causes
Devices can both have internet access while being unable to reach each other locally.
Check in this order
- Check that the phone is on the intended Wi-Fi rather than mobile data alone.
- Check which network the PlayStation uses.
- Ethernet and Wi-Fi can share one LAN; matching radio technology is not required.
Safe corrective action
Connect both devices to a reachable, non-isolated local network, then recheck the console address.
Verify recovery
A normal GT7 activity produces fresh telemetry in LapMind.
Related manual
When to contact support
If these checks do not explain or resolve the symptom, prepare focused feedback or email support@lap-mind.com. Include version, device, console, approximate time, settings and expected versus observed behaviour. Do not include tokens, real console IPs or private captures in a public report. Agree a private evidence transfer first.